Reviews

Anon,
5.0

19.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We all really enjoyed the Santa experience. The girls in the play room were really good with my young children. Hotel staff throughout were pleasant and helpful. We will definitely go back.

Anon,
4.8

19.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Anon,
4.6

12.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a lovely stay, Santa lodge a really magical experience for the children. Service excellent throughout, room excellent, swimming pool clean and very friendly staff. One area to improve was the standard of food, we had three kids meals and two adult meals, battered fish and Thai curry which were disappointing in quality. Apart from this, it was a lovely experience and I would recommend it to others.

Anon,
5.0

21.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We all enjoyed our stay at the hotel. The staff were fantastic in every department. We enjoyed a beautiful meal in the bar. The staff couldn't do enough for us. Many thanks and hope to see yous next year.

Anon,
4.2

16.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really excellent particularly the staff, with one one small reservation. All of the power sockets on the wall that the bed is on were round rather than square as on the facing wall. This meant we had to get an extension to power the breathing machine used by one of us and also to power a laptop used in bed. I do not understand why the power sockets are different on one wall and of little or no benefit to anyone wishing to use them. Other than that we would have no hesitation using Nuermore again and recommending it to other.